[frame align="center"][/frame] #2. Fill in all of the important info & submit the claim. #3. USPS then sent a letter to me asking me to mail in proof of value (I sent in print-outs of the eBay listing, messages between me & the buyer, and photos of the damage from the buyer). I got everything together & mailed it with a tracking number so that I knew it had been delivered. USPS also sent a letter to the buyer asking him to take the damaged package to the nearest USPS branch so that the damage can be inspected by an employee. He didn't do this - instead he sent the laptop + original packaging back to me. Everything I read online said that if he didn't take it to a branch, the claim would be voided, but that didn't happen to me. His letter:
[frame align="center"][/frame] #4. When I got the package back from the buyer, I took it to MY nearest USPS branch, and asked them to fill out a damage report (form #2856) + inspect the package. The employee didn't think it would work, but I asked nicely, and he did it. He also needed a copy of the insurance claim, and kept the laptop + packaging. #5. Wait & wait & wait #6. On the 18th of July (I submitted the claim on the 20th of June), the claim was approved & the check was mailed.